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Carbon Copy His Manager
Also Known As:
Summary
Requests for services take a long time to process due to the provider beeing barraged with requests and being otherwise busy. A requestor is impatient, feeling ignored and goes straight to provider’s superiors.
Symptoms
- a person beeing overbooked with issues
- a person waiting for his request to be processed urges it frequently
- the requester switches to communication with a supervisor of the provider (or adds him to cc)
Specific To
Sources
[CUN’10]