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Bystander Apathy
Also Known As
Bystander Effect
Summary
The state in which individuals are less likely to offer help to a peer in trouble when there are other people present.
Context
any
Unbalanced Forces
Symptoms and Consequences
- Unresolved or unclosed work units remain unchanged for a long time
- Requests and questions of workers are being continuously ignored
- A person struggles with a single work unit and spends too much time resolving it
Causes
- The responsibility for completing a task is diffused among many people which leads to weak sense of responsibility of the individuals
- Ineffective communication about problems encountered in activities
(Refactored) Solution
- Perform inspections of activities that take too long to complete
- Insist that all requests for assistance are processed and not ignored (answer raised questions, provide support if someone gets stuck)
n/a
Sources
[WIK’18]